Shipping policy
HDwerks Shipping Policy
Last updated: August 2026
Thank you for shopping with HDwerks. We specialize in high-performance and restoration parts for JDM, EVO, and GT-R platforms, and we're committed to getting your order to you safely and efficiently.
Processing Times
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). High-demand or special-order items may require additional lead time — we'll notify you by email if your order is affected.
Domestic Shipping (United States)
We ship to all 50 US states. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected carrier service.
- Standard shipping: 5–7 business days
- Expedited shipping: 2–3 business days
- Overnight shipping: 1 business day (order must be placed before 12 PM EST)
International Shipping
HDwerks offers limited international shipping to select countries. Please contact us at info@hdwerks.net before placing an international order to confirm availability for your region. International customers are responsible for all duties, customs fees, import taxes, and brokerage charges assessed by their country. These fees are not included in your order total and are collected by your local customs authority at the time of delivery.
HDwerks is not responsible for delays caused by customs processing.
Oversized & Freight Items
Certain items — including exhaust systems, suspension components, and large fabrication parts — may ship via freight carrier. Freight orders require a delivery appointment and a valid street address (no P.O. boxes). You will be contacted to schedule delivery once your order ships.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your shipment directly through the carrier's website. If you haven't received tracking information within 3 business days of your order, please contact us at info@hdwerks.net.
P.O. Boxes
We are unable to ship oversized or freight items to P.O. boxes. Standard small-parcel orders may ship to P.O. boxes where carrier service permits.
Returns & Damaged Shipments
Please inspect your order upon delivery. If your item arrives damaged or your shipment is lost in transit, contact us immediately at info@hdwerks.net. Returns should be sent to:
HDwerks 794 NW 1st Ave Boca Raton, FL 33432
Do not discard any packaging materials until a claim is resolved. For full return details, please review our Refund Policy.